Our shipping fees include our handling fees and are designed to be as simple as possible. The chart below breaks down the costs based on the total amount of your order:
- Damaged or defective items ordered from Swade Records may be returned within 15 days of receipt for an exchange of the same item. If that item is no longer available Swade Records will refund your money via Paypal.
- When submitting a return make sure the item is wrapped securely for transit. We also ask that you write the reason you're returning the item on your packing slip as well as the receipt number from the original receipt.
- Since many artists on Swade Records frequently sell through other online and offline stores, please note that we cannot process returns for any items not ordered directly from Swade Records-- even if we carry an artist's product on our site.
Need More Information
Please contact firstname.lastname@example.org for more information on our shipping fees and return policy.